Monaxa deposits and withdrawals are made from the Funds menu in the client portal. Deposits start from USD 15, and Monaxa says most withdrawal requests are processed within 24 hours.
Monaxa deposit methods: what we could confirm and the minimum deposit
| Item | Details |
|---|---|
| Types of deposit method | Payment services, e-wallets, crypto wallets and similar (official description) |
| Per-method fees, minimums and processing times | Not stated officially. Check under the Funds menu |
| Bank and wallet fees | The official site notes they may be borne by the user |
| Account minimum deposit | From USD 15 officially. Standard and Cent USD 15 / Pro USD 50 / Zero USD 200 |
| Name on the deposit | Match it to your registered name |
※ The official deposits and withdrawals page treats the table as a general guide and points to the Funds menu for details.
The account minimum deposit is the amount needed to start trading. It is separate from the lower limit of each deposit method, so check the portal.
Points to watch when you deposit
- Match the name on your deposit source to your registered name.
- Finish identity verification first.
- Check the minimum and fee for each method in the portal before you send.
- To receive a bonus, choose the dedicated bonus account when you deposit.
- For crypto, match the address and network before you send.
With crypto, a wrong address or network may mean you cannot recover the funds. Always check what is displayed before you send.
Monaxa withdrawals: processing times and what is not stated
| Item | Details |
|---|---|
| Processing time | Most withdrawal requests are processed within 24 hours, per the official site |
| Automatic approval | The official top page shows "85% of withdrawal requests are automatically approved" |
| Start of processing | The official top page shows "processing starts in as little as a few seconds" |
| Minimum amount | The official account types page states "no minimum transfer limit" |
| Days until arrival | Varies by payment method. Days per method are not stated |
| Withdrawal fee | Not stated officially. Follow what the portal shows |
※ "A few seconds" refers to when processing starts, not to when funds arrive. The 85% is the share of requests approved automatically, not a promise that everyone is paid instantly.
How to request a Monaxa withdrawal, and the same-method, same-name principle
- 01Log in to the client portal
Enter through "Login" on the official site. The login page explains how to get in.
- 02Choose a withdrawal method under the Funds menu
Only the methods shown can be used. Check the link to your deposit route on this screen as well.
- 03Enter the amount and destination, then apply
Follow the on-screen instructions. Match the name on the destination to your registered name.
- 04Check the processing status
The official site says most requests are processed within 24 hours. Arrival varies by payment method.
This principle is not stated on the public official pages. Follow what the client portal shows, and match your deposit source to your registered name.
Why a bonus account withdrawal reduces your credit
- Profits and your deposit can be withdrawn, but the bonus itself cannot.
- When you withdraw, the bonus is removed in proportion to the share of the balance.
- If you withdraw everything, all of the bonus is removed and cannot be restored.
- Withdrawals from bonus accounts are not eligible for instant withdrawal.
Four things to check if you cannot withdraw
- 01Is identity verification complete?
Check the status of your submitted documents in the client portal. Withdrawal methods can change with your verification status.
- 02Is a withdrawal method shown?
Only the methods shown under the Funds menu can be used. Check the link to your deposit route here as well.
- 03Is it a bonus account?
On a bonus account, withdrawing reduces the credit. It is also not eligible for instant withdrawal, so look at the breakdown of your balance first.
- 04Tell official support
Contact live chat or email (support@monaxa.com) with the date and time, method and amount of the request.
Conditions change by account, country of residence and time, so the official information shown during registration takes priority.
日本語Open an account